Pavers Patio Repair, Cleaning, & Resanding in Ann Arbor

Restoration of Paver Patios is becoming our #1 Brick Paver Repair Service

This past week in Ann Arbor, we were able to transform this neglected Pavers Patio back to its original beauty & function. The homeowner was having a graduation party this Summer and needed help!

 Covered in moss, mildew, dirt, weeds, and grass, this paver patio hid some much needed repair to settled & loose paving stones and spreading paver joints.

We see this condition of brick pavers on a daily basis all too often.  I have always believed that once things get this far out of hand, homeowners give up.  This particular homeowner stopped maintaining this paver patio about 5 years ago and it shows. Neglect is the number one reason for the failure and unsightly appearance of paver patios, walkways, driveways, etc.

 This homeowner stopped sweeping joint sand each Spring about 5 years ago. This lead to moss, weeds, grass, and other organic matter taking over the paver joints. Other areas began to settle due to base erosion under the paving stones from the lack of joint sand in the joints.  As you can see in the before pics, this paver patio gave interlocking brick pavers a bad reputation.

After performing our routine repairs, re-compaction of pavers, cleaning of the paving stones & paver joints, and re-sanding the joints with the proper joint sand,  we were able to bring this paver patio "back to life" and beauty.

Now the homeowner can get a new start on maintaining this beautiful paver patio or sign up for our affordable paver maintenance program to insure endless years of enjoyment & performance!

Repaired Brick Paver Walkway revisted 2 years later

Reconstructed Pavers Walkway in Ann Arbor is performing well

While performing our Spring maintenance program service for one of our clients in Ann Arbor, we were proud to see that our reconstruction of this paver walkway looked like the day we completed it's transformation. Here is the link to the "before & after" blog post on this brick paver repair in 2010.

  The past 2 years we have been hired to keep the paver joints filled with sand so the brick pavers will perform properly.  The results have been a complete success. The client now wants to improve the appearance of this paver walkway by sealing to enhance the color and give it the "wet look" effect.

 We performed the preliminary paver joint sanding & general cleaning to prep for sealing.  Once the weather is dry & temps are acceptable, we will return and seal with an approved brick paver sealant. Each Spring we will still return to make sure paver joints are filled with joint sand to insure long-term performance & success.

Sealed Paver Patios & Walks still need Spring Sand Sweeping

Sealing Brick Pavers enhances colors and protects from weathering

I have been educating my clients for almost 30 years that sealing of brick pavers is for enhancing the color of their paving stones or modular retaining wall blocks and caps. Aesthetics is the key reason for deciding to seal your pavers.  While giving your brick paver patio, walkway, driveway, porch, etc.. the "wet", gloss, or matte look, slowing down the effects of weathering is another valuable benefit of sealing. 

Many inexperienced and misleading landscape contractors have convinced customers that sealing their brick paver patios will also permanently harden the sand in the paver joints, eliminating the growth of weeds or the need to sweep joints in the future.  This can not be further from the truth!

Over time brick paver sealants or joint stabilizers, whether applied as a liquid or swept in as a solid,
will break down in the paver joints due to winter frost, erosion, or ground movements.  Paver joints absorb the movement of the interlocking pavement system and that is one of the keys to its success and performance.

Sealed paver joints are no exception.  They will loosen over time and require refilling of paver joint sand. Time is a variable due to weather, erosion, climate, and frost conditions. It is not necessary to reseal the paver joints when re-sweeping.  Keep up will refilling your paver joints with the proper joint sand and reseal your paver patio, walkway, driveway, porch, etc.. when necessary for the paving stones which is usually every 2-3 years (or summers). 

Sand sweeping of paver joints will be a continued routine maintenance of sealed brick paver installations.  Do not have your pavers sealed because you are under the impression you will not have to have joint sand swept in periodically.  If you keep your paver joints filled with clean joint sand, and not dirt & organic matter, you will greatly reduce any evidence of weeds.

Checklist for Hiring a Brick Paver Contractor

Brick Pavers are NOT Landscaping so do not treat them as such

This February in Ann Arbor, there is no snow on the ground and the temperatures are in the 40's. Currently there is no frost in the ground and if I had just popped out of a hole like Punxsutawney Phil, I would believe it was already Spring in Southeast Michigan.

Leads for brick paver repair, cleaning, sealing, installation, and restoration projects have begun early this Winter and its time to give homeowner's a checklist for hiring a professional, experienced, & qualified brick paver contractor.First and foremost, it is important to hire a brick paver specialist for brick paver patios, steps, walks, driveways, porches, etc.. and not a contractor who performs it as one of their many "jack-of-all-trade" services.

Performing your due diligence as a consumer will help you to avoid the unnecessary pitfalls experienced by homeowner's who rush to make quick decisions or are being pressured by scrupulous contractors. For long-term success and enjoyment, it is important to factor in many other variables other than price in making your final decision on which brick paver specialist to hire.

Below is a helpful checklist to use in selecting a contractor to perform your brick paver or retaining wall services:

Experience
Nothing replaces experience when it comes to installing, repairing, cleaning & sealing, and maintaining brick pavers and modular retaining walls.  There are many years of feedback from installation techniques and product performances that can not be learned from seminars, print media, or videos.  I believe a minimum of 10 years of performing brick paver services is required to gain enough feedback to fine tune techniques & design strategies.

 Insured
Make sure any contractor you hire will, upon request, supply you with proof of insurance.  They should have both Liability Insurance for any damages they may cause and also Workmans Compensation.  Workmans Compensation covers the employees if they are injured on your property.  In the state of Michigan, if a worker is injured on your property, and the contractor does not have coverage, you can and most likely will be held liable.  Your best defense is to have a copy of an Insurance Binder from the contractor and make sure you check the effective dates.

Licensed
A qualified brick paver contractor will have a valid Michigan Builders License. Most brick paver and retaining wall applications do not require a permit. This is one of the great advantages of paving stones & modular wall blocks & caps over other products such as decks, concrete, and asphalt. Most cities have adopted building codes that do NOT exempt brick pavers or modular retaining walls from adhering to these codes.  When it comes to raised patios, steps, driveways, egress windows, porches, etc.. it is in your best interest to hire a licensed contractor. A landscape license is not sufficient.

Prompt & Timely
A professional contractor will be prompt for your appointment. It shows respect for your time. If they were running behind, did they call to let you know?  Did they return your contact by phone or email within 24 hours (48 hours on the weekend)?  Were they able to offer you reasonable time frame for the work to be performed if you were to hire their services. Make sure that even if you are hire for brick paver repair, restoration, cleaning, sealing, & maintenance services, that your project has the same scheduling priority as installation projects. For most homeowners, timeliness is one of the most important aspects when selecting a contractor. Keep in mind that time of year can fluctuate due to demand. Spring and early Summer is high demand in Michigan and Fall is usually low demand.

Educating
Most homeowners should be able to select the best contractor that educates them about the products, designs, and options that best meet their needs and budgets.  A good brick paver contractor can map out a economical plan that can be carried out in stages if needed.  A contractor that is only interested in hitting the "home run" is short sighted and does not serve your purpose for the long run.  Brick pavers and modular retaining walls require routine maintenance over the years and a long-term relationship between homeowner and contractor can be beneficial.

Listens & Communicates
Nothing is more aggravating then when a contractor does not listen to what you want or need. It's aggravating to receive a quote that is not what you where looking to get done. A good contractor will not try to push unnecessary services. Upselling is a turn off !  A good contractor will listen to what the customer wants and make good suggestions and recommendations to meet those expectations.  Its fine to supply additional cost options for additional services as long as they are separately itemized out on the proposal.  It's just as important for a contractor to communicate how & when you will receive your quote, keep you posted on the status of your project, and when you can expect completion of the project.

I have found over the many years that most true brick paver contractors price within hundreds of dollars of each other. We are all very competitive when comparing apples-with-apples. I feel that specialized brick paver contractors are more efficient and streamlined to the techniques, tools, and equipment for paving stones and modular retaining wall blocks.  I do find that larger contractors with big names and huge overhead quote inflated prices for brick pavers.

When making a final selection on a brick paver contractor, make sure you use all the checklist variables listed above, not just price, to make an educated conclusion. I hope this post will help you avoid the many pitfalls that many homeowner's make each Spring when the weather breaks and we come out of our hole!

Restoration of Brick Paver Patio & Walkway in Canton

After 13 years, this Raised Paver Patio needed some Repair & Restoration

In Canton, MI there are 1,000's of raised paver patios that need some attention.  This homeowner hired the original installing contractor who did not instruct him to sweep joint sand in the paver joints. The contractor also did not prep him for the event of the outside row of brick pavers settling behind the raised wall caps.  If unattended, the wall blocks & caps will begin to settle and lean out, leading to a more costly paver repair work. 

This paver patios wall blocks & cap started to sink in one area and the rest of the patio walls were at risk because 3 to 4 rows of  brick pavers were sunk below the height of the caps.  The homeowner contacted us at the right time to repair this patio before the cost became more expensive.

We lifted up and relaid 1-2ft of brick pavers behind the entire raised paver wall caps, re-leveled @6ft of wall blocks & caps that dipped, and reset some sunken individual brick pavers throughout.  We power wash cleaned all the brick pavers, wall blocks & caps, and the paver joints.  We re-sanded the entire pavers patio and ran the power plate compactor over the patio to relock up all the paving stones.

The paver walkway leading from the dirveway to the patio had become loose, gapped, and crooked from lack of attention over the years.  We relaid half of the brick paver walkway to straighten out the crooked lines and gapped outside row of pavers.  We also power wash cleaned the entire paver walkway and joints.  We finished with re-sanding the paver joints and ran the plate compactor over the walkway to relock the paving stones.

To complete this total paver patio restoration, we returned a few days later to seal the paver patio and walkway with an approved brick paver sealant.  Sealing enhanced the color and brought this 13 year old, neglected, brick paver patio back to life!  Now with continued low maintenance steps of sweeping joint sand in each Spring and resealing in 2 to 3 years, this pavers patio should perform beautifully for 20+ years.

Paver Repair or Paver Installations ?

After 27 years in the interlocking brick paver and modular retaining wall industry, I have finally fine tuned the paver services that best fit my paver expertise and customer needs. So it begs the question, Do I perform paver repair or paver installations?

The largest customer need in this maturing brick paver industry is the need for brick paver repair, cleaning, sealing, replacement, and on going paver maintenance.  Brick Doctor Bill's main focus is the fore mentioned customer needs. Ed Bryant, the owner of Unilock, Inc. told me 12 years ago that a maturing brick paver and retaining wall market will have a tremendous need for paver repair and maintenance services, much like, the maturing markets of wooden decks and cement work.

When the new housing market was booming, most of us brick paver contractors turned all our efforts & resources to installing paver patios, walkways, driveways, retaining walls, etc... at a tremendous rate.  All to often, the past customer needs for touch-ups or paver maintenance services where put off in an untimely manner or ignored by most brick paver contractors. I fear that when the housing market improves, that this much need niche will be ignored again.

Brick Doctor Bill is centered around the paver repair, replacement, clean & seal, and maintenance service that most customers desperately seek. This has been the fine tuning of my brick paver services the past 3 years.  It takes a brick paver expert & specialist to perform these services using updated & quality techniques that the prior brick paver contractor may have missed.  All paver repairs are NOT the result of poor paver installations.

Every day I am tempted with brick paver installation calls and requests.  It is very hard not to be tempted by doing a $10,000 installation job over a series of $500 paver repair jobs.  But I have to admit that the paver repair work is very rewarding for both the customer and myself.  When you install a larger paver patio in Ann Arbor, the anxiety of both customer (cost) and brick paver contractor (time & performance) can get the best of both of them.  I would briefly estimate in the past that about 20% of the time both the customer & contractor did not feel completely rewarded at the end of the paver project.  My experience with the paver repair business has been pretty much 100% customer & contractor satisfaction.

Due to the high demand for my paver installation services, I have limited the number of paver installations I perform in a year.  A brick paver installation that I will perform must be a good fit for both the customer and my business.

The most important aspect in a brick paver installation is to best meet the customer's needs & objectives. I must have a feel that this is a very necessary and functional need for the client and it is not "breaking the bank" because they must have.  Next, I must have some flexible control over the needed paver design to insure the proper use of interlocking pavers and modular retaining walls for long-term success & beauty!  Finally, I must be able to meet an acceptable time frame so that the customer needs will be met.  I am very upfront at the beginning about my schedule and expected time frame of starting.  These current parameters have made the limited number of paver installations I perform each year more rewarding for both the customer and myself.

One example of a brick paver installation request that I will not do and I get several times a year is "I need to fill this area in because I can not get grass to grow there!".  Brick Pavers is one of the more expensive pavements to install. Most often I  just instruct them to install mulch or stone mulch. Everyone wants brick pavers! but when the cost out weighs the benefits, it makes no sense to have them installed.

I also want to state that when it comes to Brick Doctor Bill selecting and performing brick paver or retaining wall installations, I do NOT just select "large" projects (over $10,000). In fact, I usually prefer mid-size (under $10,000) to small projects (as low as $500). Large paver projects tie up too much time & resources. Mid- size paver projects can be rewarding if both client and paver contractor are on the same page and function and beauty is at the top of that page.

The most rewarding work is the small paver or wall projects that range from $500 to $3,000. Much like my paver repair services, these seem to be the most satisfying for both the client and myself.  Usually a small project meets an immediate need and does not "break the bank" and I am easily able to complete this brick paver service in a timely manner.

So, when I am asked what type of work Brick Doctor Bill performs? My answer is the type of brick paver services that will best meet a customer's need and best fits the brick paver expertise I offer.  I continue with paver repair services and limited paver installations because it is a business model that works for Brick Doctor Bill and his clients!